Our associates at Action Trauma are hosting  a free webinar  which will go live on 1st March and is available for three months to watch at a time that suits you.  Judith spoke at our Intergenerational Trauma conference in January and following extremely positive feedback, has agreed to present this webinar at a time when we need it most.  Key frontline workers and professionals in various fields, asked to gain a deeper understanding of ‘knowing what to say and when to say it’ at the point of crisis and emergency.  It changes a situation from a time of trauma to a time of rescue/help/recovery.

Judith Simon Prager, PhD, is a writer, therapist, lecturer, and award-winning instructor in the UCLA X Writers’ Program. She has trained physicians, nurses, first responders, and counsellors in the protocol she co-developed called Verbal First Aid™, lecturing across the United States and around the world.

“During periods of great stress, words that seem immaterial or are uttered in jest, might become fixed in the patients minds and cause untold harm”  (American Academy of Orthopaedic Surgeons)

We understand that words can harm and words can heal. Knowing what to say and how to say it is essential to create a trajectory of physical and emotional recovery. Statistics show that, in an emergency setting, 15% of us are clear headed, 10% panic and the remaining 75% freeze as if in a trance. Judith approaches this webinar with the ethos of promoting ways of giving/communicating cues of safety and how you can’t always ‘cure’ but you can always ‘care’.


The webinar will give a brief overview in Four Modules addressing:


Module 1:  NHS and Frontline/First Responders dealing with injured or rescued people

Module 2: Chaplains / Pastoral care dealing with bereavement, loss and grief

Module 3: Educators/teachers working with children and vulnerable adults

Module4: Parent or carer managing family, work life and home schooling


It will give you fundamental skills in becoming centred, building rapport (verbally and non-verbally / pacing and leading) and learning how to give therapeutic suggestions. Building rapport in an emergency situation is so important, as it provides that person in the moment of fear and pain, with a feeling of being understood, which develops trust, compliance and positive expectation. Communicating with 4 C’s – Confidence, Credibility, Compassion and Concern. Here is a testimonial from an attendee who participated in a previous Verbal First Aid™ training:


f you would like to book your free place on the webinar, please register on this link   Verbal First Aid | Action Trauma. The link will take you through to the Action Trauma Website where you can view the event in more detail. Please click on the ‘Book Now’ button and register your details (please make sure your email is inputted correctly to the form). You will then be sent a tito confirmation with all the information you require to access the FREE webinar. PLEASE NOTE THAT THIS PAGE WILL NOT GO LIVE UNTIL 1ST MARCH 2021.  If you feel that other members of your team/department could benefit from this workshop, please feel free to forward the link.  The webinar will be live from 1st March 2021 through to 1st June 2021.